Right of Withdrawal
For each product sold on the company’s website, the user has the right to withdraw without cause within 14 calendar days by returning the goods in their original condition and packaging, accompanied by the documents issued with the item, without incurring any cost other than the cost of return. This period starts from the day of receipt of the goods. In order to exercise the right of withdrawal, the user must fill out the Withdrawal Form and send it electronically or by post to the company.
TWO MONKEYS
Esperides Shopping Center
3 Esperidon Square
16674 Glyfada, Greece
The user reserves the right to indicate whether they wish to have the amount paid credited to the account they hold with the Company.
Return of Products
If the order is proven to be incorrectly executed by the company, that is, in the case of delivery of an item other than that ordered, by type or quantity, or if, at the time of delivery, the item is completely or largely destroyed, or it is found that the item is defective, the user must either refuse to accept initial delivery of the product, or request its replacement with the originally ordered product or another item up to the amount of the price paid, or seek reimbursement of the price paid.
If the delivered item is found to be defective, the product must be returned within 14 calendar days of the date of purchase indicated and accompanied by a retail sales receipt or purchase invoice.
